Main Responsibilities

 

• Sales and Order Support: Deliver accurate day-to-day administration for the Merchant Sales Team, including customer orders, invoicing, pricing information and sales materials.
• Customer Support: Act as a reliable office-based contact for merchant customers, responding to enquiries and coordinating requests with the appropriate colleagues.
• Account and Commercial Administration: Maintain accurate customer, pricing and sales information, and support account opening, reporting, tenders and commercial activity.
• Team and Event Coordination: Coordinate with Customer Service, Credit Control, Marketing and other teams to support tastings, training, events, publications, producer visits and related projects.

 

Specific Responsibilities

 

Sales Administration and Reporting

• Process orders and invoices accurately, manage external ordering portals and provide dependable
  office cover for the sales team.
• Produce and maintain customer price lists, stock reports, sales reports, tasting sheets, wine lists, order forms and other customer-facing materials.
• Coordinate team sales figures and customer reporting, including relevant volume and audit data.
• Support tender and proposal documentation, ensuring information is complete, accurate and presented professionally.

 

Customer and Account Support

 

• Develop a strong working knowledge of Merchant customers, their requirements and account arrangements.
• Respond to day-to-day customer queries and requests, including product information and recommendations, escalating issues where appropriate.
• Support the new-account process by liaising with customers, Merchant Sales colleagues and Credit Control.
• Keep customers informed of relevant vintage changes, rebranding and price changes.

 

Cross-functional and Event Support

 

• Liaise with Customer Service and other internal teams on orders, customer requests and operational follow-up.
• Coordinate support for customer tastings, training sessions, presentations and special events at head office and external venues.
• Work with Marketing and PR colleagues on customer publications, events, producer visits and related projects.

 

Product and Professional Development

 

• Build detailed knowledge of the Corney & Barrow portfolio to provide informed and efficient customer support.
• Develop commercial skills in account support, wine knowledge, prospecting and new-business activity.

 

Essential Requirements:

 

• Experience in sales administration, account coordination or a customer-focused support role.
• Excellent written and verbal communication skills, with a professional telephone manner and confidence dealing with customers.
• Strong organisation and prioritisation skills, with the ability to manage competing deadlines and remain calm under pressure.
• High levels of accuracy, numeracy and attention to detail.
• Good working knowledge of Microsoft Word, Excel and Outlook, with the confidence to learn other business systems.
• Ability to work independently, use initiative and contribute positively as part of a team.
• Discretion, integrity and a responsible approach when handling customer and commercial information.
• Support occasional customer tastings, training sessions and events.

 

Desirable Requirements: 

 

• Experience supporting a B2B, hospitality, On-Trade, wine or drinks-sector sales team.
• Wine knowledge or a relevant WSET qualification, or a clear commitment to developing both.
• Experience using sales, ordering or reporting systems, such as Microsoft AX, Prism or Procure Wizard.
• Experience preparing price lists, sales reports, tender documentation or customer-facing sales materials.
• Confidence supporting tastings, presentations, training sessions or customer events.

 

LEASE KINDLY TAKE NOTE OF THE FOLLOWING POINTS:

We start screening of CV’s and interviewing candidates from the start of the recruitment campaign. A successful candidate can progress to offer before the closing date for the vacancy, so therefore we would encourage prompt application. 

We appreciate your interest in our vacancy and are grateful for the time and effort you invest in applying. We often receive a large number of applications, and as a small team we may not be able to respond to every single submission personally. We will only contact shortlisted candidates directly. 

To apply, please submit your resume/CV along with a cover letter highlighting your relevant experience and why you’re interested in joining Corney and Barrow to [email protected].

All applying for this role must be eligible to live and work in the UK; documented evidence of eligibility will be required if you're progressed to final interview stage.

CLOSING DATE 30 November 2026 (Please note we reserve the right to close the vacancy early or extend, depending on application response.)

*THIS ROLE IS IN PERSON ONLY - 5 DAYS A WEEK IN THE OFFICE*